And why Brian’s one-stop shop ??

Let’s start by addressing that question to the best of my knowledge.  I started in 1999 as a local personal tire delivery service.  The company grew an online and local presence that soon took on an identity unprecedented, and unmatched in its respective Tire service category.

Universal Tire grew the concept of offering a “personal touch” to its local clientele.  The company was not your usual run-of-the mill tire company.  In todays fast moving society, the staff at Universal took pride in searching out the needs of its customers and consulted them accordingly.

Most customers, especially women don’t take pride and interest in going into your usual tire store and shopping for tires.  First of all, not knowing the different brands and quality, and at the same time not knowing for sure what the best price was, sometimes leaves an unfair advantage to the average female consumer.

That’s where the company excelled, by doing all the homework for the consumer and offering them the best quality and prices for their respective vehicles.  After the selection was made and price agreed upon, one of the staff would pickup the tires at the warehouse and deliver them to the customer, or to a certified installer for convenience purposes.

At the same time, simultaneously, online sales had begun to take off at an expedient rate.  Universal had begun shipping tires and wheels all over the United States and Canada.  What made Universal stand out?  Price, superb customer service and convenience. 

Fast forward to 2009, Brian Winfield has taken this same concept of exceptional customer service and applied those skills to the service department at Herrin-Gear Chevrolet.  Now Brian is offering more than just tires, he is offering a one-stop shop for all of your automobile repair needs.  Stop by today and see if I can assist you in any way.

Thank you,

 

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